TABLE OF CONTENTS

• Does Upward rank its Providers?
• How do I increase my ranking?

It's simple! The more you use the app, the more families you'll match with. Higher-ranked providers will appear first in search results, so that's the best way to be displayed as one of the top providers in your area.

We know what works. Here's the best way to get to the top:

✭ Responsive: Respond to messages and tours promptly.

✭ Detailed Photos: Add photos to your listing so families love to get a preview of what your daycare looks like.

✭ Request reviews: You can ask families to share what makes you special to display your five-star care.

✭ Share Moments: Send photos so families can see how happy their kiddos are in your care.

✭ Refer friends: You can refer families and providers in your area.

☞ Your response rate is the key to a strong ranking. Your response time gives families an idea of how quickly they will hear from you. We highly recommend responding to all families within 12 hours but no more than 24 hours.

Need Help? If you need any assistance or have questions, feel free to contact our Support Team by submitting a ticket or emailing us at support@upwards.com!